Guide & Use

Before the journey

• How can I create an account in Cabify?
• Passenger pick-up. Protocol for wait times.
• Which Cabify categories are available in my city?
• How can I order a Cabify?
• What’s the difference between Cabify and a taxi?
• How can I order a taxi using Cabify?

Request a ride

• Can I order a journey for someone else?
• Can I contact the driver?

Tackling a journey

• Meeting point at Bariloche Bus Terminal
• Meeting point at Mar del Plata Airport
• Meeting point at Tucumán Airport
• Find Your Driver at Colonia Express Port
• Find Your Driver at Buquebus Port
• Find Your Driver at the Retiro Bus Terminal

During the journey

• How can I share my journey details?
• How does the safety button work?
• What if there’s traffic?

After the journey

• Lost Items
• How can I rate a previous journey?
• How can I ask for a refund?
• Can I see my old journeys?
• Can I tip the driver?

Pets, children and babies

• Can a small child travel without a child seat?
• Can minors travel without an adult?
• Can I take my pet with me?

Cancellation policy

• Will I be charged if I cancel my journey?
• How can I cancel a journey?

Bookings

• My driver was late for a reservation. What I can do?
• How can I make changes to my reservation?
• How do I make a reservation?
• How can I see my reservations?