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Guide & Use
Guide & Use
Before the journey
How can I create an account in Cabify?
Which Cabify categories are available in my city?
How can I order a Cabify?
What’s the difference between Cabify and a taxi?
How can I order a taxi using Cabify?
How much luggage can I take with Cabify?
Request a ride
Can I order a journey for someone else?
Can I contact the driver?
Tackling a journey
Pick-up point in Joaquín Sorolla Station
Pick-up point in Alicante Alacant Terminal
Pick-up point in Málaga María Zambrano
Meeting point in Madrid - Atocha- Parking “Las Bóvedas”
Meeting points at the Buquebus Terminal
Meeting points at Terminal Tres Cruces
During the journey
How can I share my journey details?
How does the safety button work?
What if there’s traffic?
After the journey
How can I rate a previous journey?
How can I ask for a refund?
Can I see my old journeys?
Can I tip the driver?
Pets, children and babies
Can a small child travel without a child seat?
Can minors travel without an adult?
Can I take my pet with me?
Will I be charged if I cancel my journey?
How can I cancel a journey?
My driver was late for a reservation. What I can do?
How can I make changes to my reservation?
How do I make a reservation?
How can I see my reservations?