No nasty surprises with Cabify wait times!
We work to provide you with flexibility when it comes to meeting up with your driver, while also taking care of the time they invest in pick-ups.
To ensure your Cabify trips are both productive and enjoyable, we have established wait time protocols we'd like to share. Keep them in mind for a smooth ride!
Recommendations:
- Try to be at the pick-up point when the driver arrives.
- If you have problems getting to the pick-up point, or you need the driver to wait a little longer, don’t hesitate to contact them.
General protocol for wait times Protocol for reservation wait times
| Country |
Type of request |
User type |
Free wait time from driver arrival at pick-up point |
Time after which the driver can leave |
| Argentina
|
Immediate | Private |
3 min *5 min for airport/ terminal pick-ups |
5 min *10 min for airport/ terminal pick-ups |
|
Immediate |
Corporate |
3 min *5 min for rides with airport/terminal pick-ups |
10 min
|
|
| Reservation | Private |
- |
10 min | |
| Reservation | Corporate | - | 10 min | |
| Uruguay | All | All |
2 min *5 min for rides with airport/terminal pick-ups |
5 min |
| Spain | All | All |
2 min *5 min for rides with airport and stations pick-ups |
5 min |
| Peru | Immediate | Private | 5 minutes | 5 minutes |
| Immediate | Corporate | 5 minutes *10 minutes for trips originating from the new Jorge Chavez airport* *10 minutes for trips with the Cabify Executive Corp product* |
5 minutes *10 minutes for trips originating from the new Jorge Chavez airport* |
|
| Reservation | Private | 1 minute | 5 minutes | |
| Reservation | Corporate | 1 minute *10 minutes for trips with the Cabify Executive Corp product* |
5 minutes *10 minutes for trips with the Cabify Executive Corp product* |
Enjoy your ride!