Riders

Passenger pick-up. Protocol for wait times.

No nasty surprises with Cabify wait times! 

We work to provide you with flexibility when it comes to meeting up with your driver, while also taking care of the time they invest in pick-ups.

To ensure your Cabify trips are both productive and enjoyable, we have established wait time protocols we'd like to share. Keep them in mind for a smooth ride!

Recommendations:

  1. Try to be at the pick-up point when the driver arrives.
  2. If you have problems getting to the pick-up point, or you need the driver to wait a little longer, don’t hesitate to contact them.

 

General protocol for wait times                                  Protocol for reservation wait times

                                             

 

 

Country

Type of request

User type

Free wait time from driver arrival at pick-up point

Time after which the driver can leave

Argentina

 

Immediate Private

3 min

*5 min for airport/ terminal pick-ups

5 min

*10 min for airport/ terminal pick-ups

Immediate

Corporate

3 min

*5 min for rides with airport/terminal pick-ups

10 min

 

Reservation Private

10 min
Reservation Corporate - 10 min
Uruguay All All  

2 min

*5 min for rides with airport/terminal pick-ups

5 min

 

 

Enjoy your ride!

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