With Cabify you can cancel an ASAP journey without charge as long as you do it within five minutes of ordering your car.
If you reserved a Cabify, you may cancel it without charge if you give us enough notice. You can check it at the "Fares" section of our website.
Additionally, if the cancellation is made once the driver has reached the pick-up point, the cost will correspond to the minimum amount of a Cabify journey.
ArgentinaIf you make a reservation at the airport, you can cancel until 15 minutes before the established time. In case of reservations made for the Corredor Norte/Sur, you can cancel until 20 minutes before the established pick up time.
ColombiaYou can cancel a real-time service free of charge up to 3 minutes after a driver has been assigned. For Corp journeys, once a driver has been assigned you have 5 minutes to cancel free of charge.
Reservations can be canceled without cost up to 5 minutes after a driver has been assigned.