We are sorry to hear that you had such a problem. Let us know via the app. Go to the main menu, 'Help' > 'Scooters and motorbikes' > 'Problem with a charge' and one of our agents will contact you by email to solve it as soon as possible.
Articles in this section
- How are the vehicles used?
- Can I go with another person on the vehicle?
- How to park the vehicle correctly?
- Where can I see the trip summary?
- How do I end my trip?
- Where can I end my trip?
- How can I recover an item left in a vehicle?
- What do I do if I have a problem with a charge or payment?
- What do I do if I have an accident or the vehicle is not in good condition?
- Motorcycles in Cabify: useful information