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Logística
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Logística
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Cabify help
Fares, charges and invoices
Fares, charges and invoices
Invoices
How do I activate my ‘Work profile’?
How can I change the frequency with which I am invoiced?
I’m not receiving invoices or receipts
How can I ask for an invoice?
Can I receive my invoices via email?
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Pre-authorization
What is a pre-authorization?
Why have I been charged an extra amount
Why has a small charge been made on my card?
Supplements
What is the service, safety and sustainability fee?
What is the surcharge that applies during periods of high demand?
Rates
How is the journey price calculated?
Fares
Can the price change?
Pending payment
Why do I have a payment pending?
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