I’m not receiving invoices or receipts
If you’re not receiving invoices or receipts and you think you should be, check the Junk/Spam folder in your inbox, sometimes they end up there.
If you haven’t yet registered to receive invoices, you can do so via the web:
- Log in via our website
- Select ‘Account’ on the left side of the screen and then choose ‘Company details.’
- Enter your tax code and business address in the fields provided and press ‘Save’.
From this moment, you’ll start receiving invoices on the first of each month. If you then need to receive invoices for journeys that were made before you entered your financial details, please contact us.