My driver hasn’t arrived and I can’t get through to him. What should I do?

We work hard to offer you the best possible service and so we hope this never happens. If it does, however, cancel your journey and get in touch with us- via app or web- to let us know.

If you're not sure how to get in touch with us, click here.

Was this article helpful?

259 out of 841 found this helpful

We’re here to help. Log in to ask for help with your account or with a journey.

Enter I don’t have an account or I can’t log in