Displaying content in
Problems with a journey

How can I ask for a refund?

At Cabify, we aim to give you the best service possible. However, very occasionally, things can go wrong. In some situations, you may be entitled to a refund.

If you think this might be the case, please contact us, telling us about your situation, and we’ll refund you if appropriate.

When necessary, please attach a download or screenshot of your bank receipt showing the relevant charge.

Was this article helpful?
3963 out of 6540 found this helpful
Can't find your answer?
We have a 24/7 support team