Can I send a message to the driver?
Yes, you can write a message to the driver. It’s very simple, whether you’re ordering immediately or reserving for later.
When ordering on-demand via the app:
- Choose your destination and vehicle and select ‘Next Step’. You will be asked to choose your destination, and underneath you will see a space to write a message to the driver.
Reserving via the app:
- First select your date, pick up point and choose your car. When you confirm these details, you will be taken to a final summary screen. Here you will see a space to write a message to the driver.
- (To add a message to an existing reservation, select ‘Active reservations’ from the left side menu, select the relevant journey and write your message in the box provided.)
Ordering/reserving via the website:
- Simply press the ‘optional message to driver’ box which you’ll see just above the order button.