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The app, Journeys, Reservations

Can I send a message to the driver?

Yes, you can write a message to the driver. It’s very simple, whether you’re ordering immediately or reserving for later.

When ordering on-demand via the app:

  • Choose your destination and vehicle and select ‘Next Step’. You will be asked to choose your destination, and underneath you will see a space to write a message to the driver.

Reserving via the app:

  • First select your date, pick up point and choose your car. When you confirm these details, you will be taken to a final summary screen. Here you will see a space to write a message to the driver.
  • (To add a message to an existing reservation, select ‘Active reservations’ from the left side menu, select the relevant journey and write your message in the box provided.)

Ordering/reserving via the website:

  • Simply press the ‘optional message to driver’ box which you’ll see just above the order button.
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