The vehicle was in poor condition

At Cabify we care about giving you a good service so that in addition to feeling safe on each trip, you do it comfortably, so we train our driver partners to keep their vehicles clean and free of unpleasant odors.

In the same way, we hope that our driver partners keep the vehicle in perfect condition, but although we strive to keep the vehicles always in the best conditions, sometimes the mechanics play a trick on us.

For this reason, if you think that the trip has not been at the level of your expectations, please let us know so that we can take the necessary actions in the case.

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