What is the service, safety and sustainability fee?
The service, safety and sustainability fee is a separate charge added to each journey and included in the final price. It goes towards improving security in our apps, minimizing our environmental impact and investing in improvements to our sector's regulatory framework, amongst other things.
You’ll see the service, safety and sustainability fee listed in your journey receipt. To find out more about how the journey price is calculated in your city, check out our fares page.
Additional regional information
- Peru: Cabify reserves the right to charge the user a fee on top of the total price of the journey, necessary to cover the costs of the services that Cabify offers. This fee will be clearly stated in the receipt that the user will receive at the end of each journey.
- Argentina and Chile: This fee is known as 'Service, safety and sustainability processing'
- Spain: This fee is not included in the Taxi category.