Riders

What is the service, safety and sustainability fee?

The service, safety and sustainability fee is a separate charge added to each journey and included in the final price. It goes towards improving security in our apps, minimizing our environmental impact and investing in improvements to our sector's regulatory framework, amongst other things.

You’ll see the service, safety and sustainability fee listed in your journey receipt. To find out more about how the journey price is calculated in your city, check out our fares page.

Perú

Cabify reserves the right to charge the user a fee on top of the total price of the journey, necessary to cover the costs of the services that Cabify offers. This fee will be clearly stated in the receipt that the user will receive at the end of each journey.

Argentina

This fee is known as 'Service, safety and sustainability processing'.
The service, safety and sustainability fee is a separate charge which is added to each trip and is included in the final price. It is used to continuously improve the service provided, the security of our app (to improve, among other things, the security of the personal data of both drivers and users), minimize our environmental impact and invest in improvements to the regulatory framework of our sector.

Chile

This fee is known as 'Service, safety and sustainability processing'

España

This fee is not included in the Taxi category.
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