There are different benefits by level and different ways to enjoy them. You can see the conditions in the 'Cabify Club' section within your app's menu to learn more.
Some of these benefits are to be used exclusively in the Cabify app. For example, the accumulated balance to travel cheaper, the discounts on trips or the access to support priority channel.
There are also promotions at other brands, and you can take advantage of them by following the steps indicated in the app.
How do ‘Promotions at other brands’ work?
Each promotion is different and you can discover how to use them in the section ‘Promotions at other brands’, in you ‘Cabify Club’ app.
What we can tell you is that these are special discounts at brands and services to enhance your experience of getting around the city.
If you encounter issues viewing the benefits on these brands' websites, you can contact their customer service directly.
You don’t see any promotion anymore? Promotions at other brands can vary monthly or according to the country.
What does ‘Priority support’ mean?
As a Gold member, and one of the passengers who moves the most, you will enjoy the benefit of 'Priority Support' to ensure you have the best possible experience.
That means if you need support during any of your trips, you'll receive preferential assistance from specialized agents.
You'll have access to exclusive contact channels, priority, and shorter response times when resolving your query.