Welcome to Adolfo Suárez Madrid-Barajas airport!

We’re happy to take you anywhere in the city.

All you have to do is open our app and order a service through it.

In just a few minutes you'll be travelling with us.

Find your driver:

Terminal 1

Hall 1 (International Arrivals):

Exit the baggage claim hall and head right, through the terminal lobby without exiting onto the street.
When you reach the pharmacy, go out the door to the street.
Cross the zebra crossing. When you reach the VIP car park, access the elevator and go up to the first floor.
At the end of the car park, you will find your Cabify in the VTC parking spaces, marked in red.

Hall 2:

Exit the baggage claim area and head to the street through the door directly opposite the hall.
Cross the zebra crossing. When you reach the VIP car park, access the elevator and go up to the first floor.
At the end of the car park you will find your Cabify in the VTC parking spaces, marked in red.

P2 Express Parking

Exit the baggage claim hall and head left.
Walk through the lobby following the signs to T1.
Walk through the lobby following the signs to T1. When you reach door number 19 (which has 24-hour access), exit through that door towards the Express Parking.
Walk a few meters and cross the zebra crossing. On the left, you will find the Express Car Park where the driver will pick you up.

Remember that the driver can contact you if necessary.

P2 Express Parking

Exit the baggage claim hall and head left. Walk through the lobby following the signs to T1 and T2.
Walk through the lobby following the signs to T1. When you reach door number 19 (which has 24-hour access), exit through that door towards the Express Parking.
Walk a few meters and cross the zebra crossing. On the left side you will find the Express Car Park where the driver will pick you up.

Remember that the driver can contact you if necessary.

Please Note: The passenger pick-up point at T4 is on floor 4, module B of the terminal car park.

How to access Module B:

Exit the baggage reclaim hall and, via the ramp on the right, access the first floor. Follow the signs to the car park.
When you get to the top, continue to follow the signs to the car park, crossing the walkway to reach the end of the corridor.
In the elevator, go up to the fourth floor of the car park and follow the signs to module B .
Your Cabify will be waiting for you in the VTC spaces marked in red.

What if you order the Taxi category?

If you use our app to order a taxi, you'll find it in the official pick-up areas for taxis:

T1: You will find your taxi just outside the terminal exit, after crossing the pedestrian crossing (next to AVIS reception).
T2: The taxi you have requested will be in the 'Parking Express' area, which you will find on the left-hand side of the terminal, after the pedestrian crossing.
T3: The taxi you have requested will be in the 'Parking Express' area, which you will find on the left-hand side of the terminal, after the pedestrian crossing.
T4: Exit the baggage reclaim hall and head outside. Cross the zebra crossing and follow the signs to bus Terminal 1. When you arrive, your taxi will be waiting there for you.