Problems with a journey
- How can I ask for a refund?
- Lost property: What can I do if I left something in the vehicle?
- What can I do if I was unhappy with the driver?
- What happens if I don’t show up at the pick up point?
- I think I have been charged for a journey I didn’t make
- Will I be charged if I cancel my journey?
- My driver didn’t seem to know their way around the city
- The driver didn’t follow the route given by the GPS
- My driver paused the journey unnecessarily. What can I do?
- What if there’s traffic?
- My driver arrived late for my reservation. What can I do?
- The driver took a long way round and charged me extra
- What can I do if my Cabify took me to the wrong place?
- My pick up point doesn’t match my geolocalization
- My driver asked me to leave the vehicle