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Mask use during your journey

To protect all those who ride with Cabify, we recommend that you always ride with a mask and keep it on throughout the entire journey. In this way, you protect yourself against possible contagion and make the journey safer for the driver and any other passengers.

Remember to take the mask with you before ordering your journey and use it correctly, covering your nose and mouth completely.

Depending on the country you’re in, the use of a mask may be required by local law. Below you will find the information related to your country and what the law says there.

Do drivers have to wear a mask?

Yes, all Cabify driving partners are required to wear a mask during the journey.

Are there other measures to travel more safely?

As a general rule, we recommend a maximum of 2 passengers in the back, as far apart as possible (each in a seat attached to their respective window). 

We want the best for you and your health. Here’s a reminder of the general recommendations for protection provided by the WHO: wash your hands frequently, avoiding touching your face, keep a safe distance, cover yourself with the inside of your elbow when sneezing or coughing, and stay home if you start having any symptoms related to COVID-19.

*Thank you for helping us all travel safely.

Argentina

Both passengers and drivers must travel with masks. A maximum of 2 passengers is permitted, always in the rear of the vehicle and each by a window. 

Brazil

There are no restrictions, but we recommend that you follow the advice above. 

Chile

Both passengers and drivers must travel with masks. Although the law does not establish a maximum number of occupants, we recommend that you follow the advice given above.

Colombia

Both passengers and drivers must travel with a mask. A maximum of 2 passengers is recommended, always in the rear of the vehicle and each by a window. 

Ecuador

Both passengers and drivers must travel with a mask. Passengers must only travel in the rear of the vehicle. In the Lite category, a maximum of two passengers may travel,  each by a window. In the Taxi category, ideally 2 passengers with a maximum of 3, may travel.

Spain

Both passengers and drivers must travel with a mask. Passengers must ride in the rear of the vehicle, with a maximum of three passengers if they all live together, 2 if they don’t. 

Mexico

Both passengers and drivers must travel with a mask. Although the law does not establish a maximum number of occupants, we recommend that you follow the advice given above.

 

Peru

Both passengers and drivers must travel with a mask. A maximum of 2 passengers is permitted, always in the rear of the vehicle and each by a window. 

 

Uruguay

The use of masks is not mandatory, but we recommend it for all the occupants of the vehicle. Although the law does not establish a maximum number of occupants, we recommend that you follow the advice given above.

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