How can I request an Easy Taxi?
Cabify and Easy Taxi join forces to offer you more mobility options in one single app. In our app you can request the 'Easy Taxi' category when you want to get around the city by taxi. This service is currently available in Brazil (São Paulo, Santos, Porto Alegre, Belo Horizonte, Brasilia, Campinas, Curitiba), Colombia (Bogota, Cali, Medellín and Barranquilla), Chile (Santiago), Ecuador (Quito and Guayaquil), Mexico (Mexico City, Guadalajara, Monterrey, Puebla and Querétaro) and Peru (Lima).
To select this category, just follow these steps in the app:
- Tell us where you want to go.
- Select the category dropdown...
- ... and choose 'Easy Taxi'.
- That's it! Now you can get around the city by taxi.
FAQs about Easy Taxi:
What does this collaboration mean for Cabify users?
Now you have, in just one app, more options to move around the city: private vehicle with driver, taxi ... and we’re working on bring you more options.
Does this collaboration have an impact on the quality of service and/or prices?
Not at all! We just want to offer more services for our passengers. It does not imply changes in our fares or in our service. Our goal is still to offer you a safe and quality service.
In the event of an incident, who should I contact?
If you have had an incident on a journey ordered through our app (be it a Cabify or an Easy taxi), please contact us through our customer service channels. Our team will do their best to resolve your issue.