Prices, charges, invoices

Why has my card been rejected?

The most common cause for a user’s payment card to be rejected is because they are trying to use it in foreign country and a security block has been put on the card. That’s why we recommend using PayPal if you’re going to be using Cabify abroad.

Other reasons could be:

• The incorrect card details were entered
• The account contains insufficient funds
• The card has expired.
• The card is already linked to two other Cabify accounts.

If none of the above seem likely, get in touch and we'll help you as soon as possible.