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Why has my card been rejected?

The most common cause for a user’s payment card to be rejected is because they are trying to use it in foreign country and a security block has been put on the card. That’s why we recommend using PayPal if you’re going to be using Cabify abroad.

Other reasons could be:

  • The incorrect card details were entered
  • The account contains insufficient funds
  • The card has expired.

If none of the above seem likely, get in touch and we'll help you as soon as possible.

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