Why has my card been rejected?
The most common cause for a user’s payment card to be rejected is because they are trying to use it in foreign country and a security block has been put on the card. That’s why we recommend using PayPal if you’re going to be using Cabify abroad.
Other reasons could be:
- The incorrect card details were entered
- The account contains insufficient funds
- The card has expired.
If none of the above seem likely, get in touch and we'll help you as soon as possible.