Displaying content in
Back
Prices, charges, invoices

Why has my card been rejected?

The most common cause for a user’s payment card to be rejected is because they are trying to use it in foreign country and a security block has been put on the card. That’s why we recommend using PayPal if you’re going to be using Cabify abroad.

Another reason could simply be that the incorrect card details were entered. So it’s always worth double-checking.

If none of the above sound likely, get in touch and we’ll help you as soon as possible.

Was this article helpful?
47 out of 164 found this helpful
Can't find your answer?
We have a 24/7 support team