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How does the safety button work?

The safety button is a feature that allows users to alert the emergency services should they ever need to. It’s extremely quick and easy to use:

  1. Press the safety button. You will find in the app towards the top right corner of your journey screen.
  2. Press 'Call'...
  3. ... and you will contact the emergency services. 


Use this button only when you are in an emergency situation. 

Please note, this feature is currently only available in Brazil, Ecuador and Mexico.

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