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Cabify guide

How do I make a reservation?

Making a reservation is almost the same process as ordering a car in real-time, you just need to choose 'Reserve' instead of 'Now' once you've entered your journey details.

Via the app:

  • Choose your pick up and drop off points
  • In the next screen, tap on “Reserve”
  • Choose the date and time you want your Cabify to pick you up
  • Choose your vehicle type.
  • Check that all the reservation details are correct.
  • If you like, leave a message for the driver.
  • Press “Reserve”
  • You'll receive an email confirming the reservation


Via web:

  • Log in to the web platform and go to the 'Request a ride' section.
  • Add your pick up and drop off points
  • In the option 'When' select the option 'Reservation'. And don't forget to fill in the day and time.
  • Select the category of the vehicle.
  • If you want, write a message to the driver. It is not a mandatory field, but you can send the driver any specification you want.
  • Check the final price and click on 'Book Cabify.
  • You will receive a confirmation email. GIF_Riders_Desktop_Reservar_EN.gif

Additional Regional Information


  • Reservations must be made a few hours in advance of the pick up time.. Go to our website and visit our "Fares" section for more information. 
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