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The app, Journeys, Reservations

How can I cancel a reservation?

In just a couple of clicks.

Via the app:

  • Open the left side menu (by tapping your photo/person icon)
  • Select ‘Active reservations’
  • Choose the reservation that you want to cancel and press ‘Cancel reservation.’

Via the website

  • Log in via our website
  • Go to ‘Your rides’ on the left hand side and select ‘Reserved journeys’
  • Select the reservation you need to cancel and press ‘Cancel reservation’

How can I see my reservations?

You can quickly and easily check the Cabify reservations you have active.

Via the app:

  • Open the left side menu (by tapping your photo/person icon)
  • Select ‘Active reservations’.
  • You'll see your upcoming reservations .

Via the website

  • Log in via our website
  • Go to ‘Your rides’ on the left hand side and select ‘Reserved journeys’.
  • You'll see your upcoming reservations.
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